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Configuration
| Design | Facilitation | Training | Consulting
- Online
deliberation, decision making, and consensus building
- Higher
quality dialog and collaboration in e-learning communities
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Online communities to support events, collaborative efforts
- Online
meetings and dialogs
- Training
online facilitators/moderators
- Consulting
with software developers create software that supports high quality
communication and collaboration
Application Contexts
Online tools are increasingly used for collaboration, dialog, and/or
decision making in many contexts. High quality interaction is an urgent
concern in many of these areas. Our approach and services can be applied
to:
- Organizational development and effectiveness - including
vision and values actualization; leadership support; team building and
collaborative culture;
- Learning - dialog and collaboration in e-learning
and distance education and training;
- Knowledge building - in academia, public sector,
and industry, the quality of information and knowledge created and shared
depends in part on the quality of participants' communication and collaboration;
- Coalition building - inter-agency collaborations
and coalition building relies on building trust and social capital,
which depends in part on developing mutual understanding and clarity
in dialog;
- Civic deliberation - healthy democracy depends on
quality public dialog and deliberation; and depend increasingly on the
quality of the information citizens publicly share and access;
- Conflict
resolution and negotiation
- Dispute resolution, mediation, and negotiation can be done online.
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